CS at startup and repeatable table position
« on: October 29, 2016, 06:58:54 PM »
When I start CS the dialog for setting the table repeatable position comes up and then leaves quickly.  I don't have the time to set the machine in the repeatable position.  Next the dialog box for choosing a pattern comes up.  I'm new to this and not sure what has happened to cause this.  Thank you

Re: CS at startup and repeatable table position
« Reply #1 on: November 02, 2016, 10:27:57 AM »
Hi there,
It sounds like one of your handle switches is activating when you don't mean for it to. Which means it will need to be replaced. A problem like this can happen with either the front or rear switches even if you don't use the rear ones. The vibration of the machine can cause them to go out.
You'll need to remove each handle switch to determine which one is the issue. Start by removing the one you use most often. Make sure the wires are not touching each other or the handle itself. You might wrap the wires in batting to keep them apart. Then start CreativeStudio. If you are able to move to a repeatable table position and click OK, replace that switch and you'll be good to go. If not, put that switch back in and remove the next one.
Please let me know if you need anything else!
Lis Groe
Gammill Customer Support Technician
lisgroe@gammill.com

Re: CS at startup and repeatable table position
« Reply #2 on: November 28, 2016, 08:56:32 PM »
Hi ... thnx for the reply.  I tried each switch and the problem persists so I replaced all of the switches but the problem is still there.  No change.  Any further help would be appreciated.  Thank you !

Re: CS at startup and repeatable table position
« Reply #3 on: November 29, 2016, 04:57:17 PM »
We have someone here to look into the problem and it appears to be a communication cable problem so we are replacing that next.

Thanks again !