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Service Calls

Please fill out the form below to be included on the next trip of a Gammill Technician through your region.

We are currently scheduling 4-6 weeks out from the date of form submission.

How often should I have my machine serviced?

Gammill recommends a Technician service your machine every 5 years or every 500 quilts, whichever comes first.

What are the benefits of getting my machine serviced?

Better Stitch Consistency and Appearance

Reduced or eliminated nuisance thread breaks

Machine runs quieter and smoother

Better ability to handle various thread types

More accurate stitch lengths (fewer short or long stitches)

More accurate movement of the machine (for examples, no more flat spots on your circles)

Less likely to “break down” in the future because worn parts are replaced before they fail completely.

How much does a service call typically cost?

A typical service call lasts three hours and covers all work done by the Gammill Service Technician. The total cost is $299-$399 depending on your location. Parts and accessories are separate.

Machine set up and tear down has different pricing depending on what is needed. Please call 417-256-5919 for more information.

How much will I have to pay for technician travel?

There are typically NO trip or mileage fees for Route Service appointments.

However, some customers can only be reached by air, or boat, etc.  If you live in a location is very expensive to reach, we will tell you before we confirm your service appointment time.

After I fill out the form, what happens next?

You fill out the form and click “Submit.”

When we are planning a trip to your region we will contact everyone in the area.

You’ll receive an e-mail from us indicating the DATE and TIME that we are proposing for the service appointment.

You send a REPLY letting us know if that appointment time will work for you.

We arrive!


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