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CreativeStudio 7 Genuine Gammill Computer

To better serve our family of quilters, CreativeStudio 7.0, CreativeStudio 7.1, and future versions of the software will require your Stitcher to be connected to a genuine Gammill computer in order to quilt with the software.

You will still be able to utilize the software in Stand Alone Mode on laptops and other non-genuine computers. You may also continue to use CreativeStudio 6.0 and prior on Statlers connected to non-genuine computers.

Give our customers the best experience possible

A Gammill computer is not like a computer you purchase in a store or online. It has been specifically configured to operate a powerful piece of machinery. A great deal of research and development goes into configuring this computer so that it provides a seamless experience and problem-free operation. The Statler is designed to function as a complete system with the computer being an essential component. In order for your machine to perform optimally and give you the best quilting experience, your Statler should be operated with a genuine computer.

Provide better customer support

Although not recommended, it has been possible to make other “off the shelf” computers work with the Statler. However, we continually see extensive problems as a result. Technical support receives a large volume of service calls related to the use of non-genuine computers. Technical support must troubleshoot problems that result from using computers that were not designed to be a part of the Statler system or operate the machine. Changing to a genuine Gammill computer will allow our technical support team to better diagnose issues and serve customers in a timely and efficient manner.

Protect the CreativeStudio Software

In the past, Gammill has used a physical red key system to secure the Statler system. Moving forward, advancing technology allows us to secure the system from within the computer and software. Better security for our system and protection of our brands allows us to continue to develop the best software on the market and provide it to our Statler customers free of charge. As an added convenience, because the software will automatically detect if a computer is genuine, you will be able to download CreativeStudio 7  directly from the website without a password.

FAQ: Genuine Gammill Computer

  • When will the next update be out?

    Gammill does not have exact dates for future software updates. You may connect with Gammill via our monthly newsletter and on social media to be the first to know when updates will be released. Sign up for our newsletter from the included link.

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  • Can Technical Support fix my SAM computer via remote connection?

    Technical Support Staff are unable to remote into any computer that is not a genuine Gammill computer.

    CreativeStudio should operate without issue on a non-Gammill computer but if issues do arise, it is our recommendation to take the computer to a local computer repair store.

  • Should I unplug my machine when not in use?

    At Gammill, we leave our machines plugged in all year round and have never experienced damage to our equipment from thunderstorms. Short of close lightning strikes, we don’t have many users experience these issues either. A quality surge protector will provide a safeguard against power fluctuations and small surges.

  • Battery backup for my machine

    If your machine is plugged into a quality surge protector, there is a minimal risk of equipment damage to the machine from lightning strike. Electronics are much more likely to damaged by power fluctuations and poor home wiring. If you live in an area that experiences brown outs or your house has been struck by lightning in the past, a quality surge protector will provide a safeguard against damage.

    A battery backup supplying enough power to operate your quilting machine would need to be rated for at least 500 watts. Having one could aid in allowing you a few minutes to close down a project and shut your system down before battery power runs out.

    Do not use a battery backup on the controller.

  • Should I install anti-virus software on my Gammill computer?

    No. Anti-virus software will interfere with the communication between software and the controller.

  • Do I have to have my computer connected to the Internet

    We encourage you to have your Statler PC connected to the Internet. Doing so helps reduce customer confusion that resulted from having two different ways the software worked. This allows us to provide better technical support, gives users notifications about updates, and ensures the ability to provide software updates to existing users.

  • Is anti-virus software needed for the Statler Computers?

    No, do not install any anti-virus software on your Statler computer other than the build in Windows Defender. Anti-virus software will interfere with your machine’s ability to function and is unnecessary.

  • What are the other system requirements for CS7?

    Other system requirements are the same as those for CreativeStudio 6.0: Windows 7 or higher, Ethernet controllers (Mod A & up) only. As Microsoft is no longer supporting XP, the latest libraries are no longer XP compliant and therefore we can no longer support XP. Mod 3s are also not supported (CS 4.2 was the last version to support the Mod 3). This is because the latest Galil libraries would require the Mod 3 to be re-chipped. This would require inefficient code in CS and greatly reduce the performance of your Mod 3 machine.

  • Why does the Gammill computer cost more than an “off the shelf” model?

    Many “off the shelf” models are priced very similarly or higher than a Gammill computer. Computers designed to run machinery, such as the Statler, often run thousands of dollars higher than a Gammill computer. Although it is possible to purchase a computer for under $500, this is not the caliber of computer needed to operate an advanced quilting machine. Our engineers work hard to configure a computer that is cost effective and allows your machine to perform optimally.

  • What is different about a Gammill computer?

    The computer that is used and sold by Gammill is not an “off the shelf” product. It is a computer that has been configured specifically for the Statler to produce the best results possible.

  • What is the cost of a genuine Gammill computer?

    MSRP for a genuine Gammill computer is $1,499. This does not include fees such as shipping and handling. Please contact your local Gammill dealer for an exact price.

  • How can I order a new computer?

    You may order online at this link. 

     

  • What if I do not want to purchase a new computer?

    You are welcome to continue using CS6 or previous versions of CreativeStudio.

  • Do I need to verify with Gammill that my computer is genuine?

    No, the software will automatically recognize if it is loaded onto a genuine computer. If so, you will be able to connect to your stitcher. If not, you will be able to operate the software in Stand Alone Mode. If the software does not recognize the computer and you believe you have a genuine Gammill computer, please contact technical support for assistance at 417-256-5919 ext. 2.

  • What is a genuine Gammill computer?

    A genuine Gammill computer is a computer configured and distributed by Gammill and purchased through a Gammill dealer.

No questions matching current filter

The Gammill PC must be shipped with Windows 7 or newer.

Gammill does not support PCs that have gone through an operating system upgrade, other than returning those PCs back to their original shipped date.