Connecting to INTERNET? Confused
« on: October 28, 2017, 07:35:44 PM »
I am trying to install CS7 to my STATLER.  I was always warned to NEVER connect to Internet--there isn't wireless embedded for that reason.  It seems that NOW with the CS7 upgrade and other SQL files, etc. and associated errors that I am NOW supposed to connect to the internet?  T
he process of downloading to a PC, then putting on a JUMP drive (USB) is NOT working.  I continue to get error messages.  Could use some help, here. 
It seems to be OK in SAM on my tablet, but I need to get this onto the STATLER

Re: Connecting to INTERNET? Confused
« Reply #1 on: November 01, 2017, 10:12:52 AM »
Gammill now recommends that you do connect your Statler to the Internet to take advantage of CS automatic updates, Pattern Cloud and tech support assistance.  The protective software Windows has added to their programs has been the reason for this change.  We do recommend you keep Internet usage to on the Internet to a minimum (avoid checking emails, browsing the Internet, etc.). 
However, you should also be able to download the software on a USB from and use it that way as well. Can you tell us more about the error you are experiencing? Tech support is also available at 800-659-8224 ext 2. Thank you!

Re: Connecting to INTERNET? Confused
« Reply #2 on: November 01, 2017, 10:21:50 PM »
I thank you for the reply.  I was able to connect with a technician via email yesterday and today, after many hours, I was able to successfully install CS7 and the various Windows updates, as well as work through the other issues tht some users identified, with the patterns not showing up.  Finally I was able successfully stitch some samples.
It was always a NO-NO to connect to the internet, and I look forward to keeping the system files more up to date, as well as using the Pattern Cloud and its features. 
Now I have to re-learn the processes, and hope that I get back to my quilting comfort soon.

Re: Connecting to INTERNET? Confused
« Reply #3 on: November 02, 2017, 09:09:31 AM »
Wonderful! I'm so glad you were able to get up and running with CS7.  Please let us know if we can be of further assistance. Happy quilting!